Comments on: World's Worst Customer Support Person Works For Smart telecom http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/ Sat, 11 Feb 2012 21:35:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: GOM http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-32235 GOM Sun, 01 Jun 2008 19:24:24 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-32235 Good to hear - we all should be doing our bit to not let these bastards away with this. Good to hear – we all should be doing our bit to not let these bastards away with this.

]]> By: Bock http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-32087 Bock Sun, 01 Jun 2008 01:29:29 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-32087 Oh, I'll bring this up elsewhere, believe me. I won't be treated like that by anyone. My hours cost about twenty times what that moron is worth, and I have every intention of asking for it back from Smart Telecom. I'll post frequent and regular updates on this. Oh, I'll bring this up elsewhere, believe me. I won't be treated like that by anyone. My hours cost about twenty times what that moron is worth, and I have every intention of asking for it back from Smart Telecom.

I'll post frequent and regular updates on this.

]]> By: GOM http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-32057 GOM Sat, 31 May 2008 20:56:12 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-32057 I heard (I think it was her) Ann Fitzgerald of the NCA the other morning on the radio saying that the reason why goods and services in Ireland are so expensive is that people pay for them - although it states the obvious I kind of admired her for saying that. I think, when we do accept a good or service that is expensive (and I include the hassle you have had with Smart as an "expense" on your time) we are accepting the shite that permeates what really is bad in this country right now. You should bring this up somewhere else - you should let them know that shite service is not expensive and we should get discounts every time we have to interfer with their shite service and still be expected to pay the high prices for it! BTW - great stuff on the Munster achievement - here's hoping that gets translated into success in the Green jersey! I do hope Mr. Kidney is the leader to unite the "tribes"! I heard (I think it was her) Ann Fitzgerald of the NCA the other morning on the radio saying that the reason why goods and services in Ireland are so expensive is that people pay for them – although it states the obvious I kind of admired her for saying that. I think, when we do accept a good or service that is expensive (and I include the hassle you have had with Smart as an "expense" on your time) we are accepting the shite that permeates what really is bad in this country right now.

You should bring this up somewhere else – you should let them know that shite service is not expensive and we should get discounts every time we have to interfer with their shite service and still be expected to pay the high prices for it!

BTW – great stuff on the Munster achievement – here's hoping that gets translated into success in the Green jersey! I do hope Mr. Kidney is the leader to unite the "tribes"!

]]> By: Bock http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-32000 Bock Sat, 31 May 2008 12:52:09 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-32000 Mr Darwin: you should know by now that I haven't the slightest interest in coming to grips with the technology. I thought I needed their modem. Don't ask me why, because I don't know. But if it was that simple, why didn't the arrogant fool who answered me inform me of this fact instead of trying to intimidate and threaten me? Mr Darwin: you should know by now that I haven't the slightest interest in coming to grips with the technology. I thought I needed their modem. Don't ask me why, because I don't know.

But if it was that simple, why didn't the arrogant fool who answered me inform me of this fact instead of trying to intimidate and threaten me?

]]> By: Darwin http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-31990 Darwin Sat, 31 May 2008 11:31:07 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-31990 Because I'm also with Smart, I'm embarrassed vicariously. I've had no problems with them, and had great service; though admittedly I haven't had to talk to anyone at Smart in a year or two. At the very least, Bockles, you'll get good connectivity. It's not true that there is 'no contention,' it's just that their system is self-adjusting at load times--you'll still see troughs. But I am a little surprised you thought you needed their modem--they're all the same! Do you <a href="http://www.darwin.ie/?p=347" rel="nofollow">write for CSI</a> by any chance? Because I'm also with Smart, I'm embarrassed vicariously. I've had no problems with them, and had great service; though admittedly I haven't had to talk to anyone at Smart in a year or two.

At the very least, Bockles, you'll get good connectivity. It's not true that there is 'no contention,' it's just that their system is self-adjusting at load times–you'll still see troughs.

But I am a little surprised you thought you needed their modem–they're all the same! Do you write for CSI by any chance?

]]> By: roosta http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-31961 roosta Sat, 31 May 2008 08:46:47 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-31961 A competent customer service agent? As if! (i'll get my coat) A competent customer service agent?

As if!

(i'll get my coat)

]]> By: Bock http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-31903 Bock Sat, 31 May 2008 01:53:18 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-31903 I'm tempted to take this matter elsewhere. No. Correction. I will take this matter elsewhere. I'm tempted to take this matter elsewhere.

No. Correction. I will take this matter elsewhere.

]]> By: problemchildbride http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom/comment-page-1/#comment-31859 problemchildbride Fri, 30 May 2008 19:26:00 +0000 http://bocktherobber.com/2008/05/worlds-worst-customer-support-person-works-for-smart-telecom#comment-31859 I'd be tempted to take my business elsewhere. I'd be tempted to take my business elsewhere.

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