Comments on: PC World Sold Me A Piece of Shit

By: Entertainment

Entertainment — Sun, 21 Aug 2011 13:37:51 +0000

This is nice site here is also best Entertainment website…

By: Ronwan

Ronwan — Thu, 12 May 2011 13:05:35 +0000

Don't buy anything from Curry's in town, (same company), I bought a printer off them that had no leads or ink and the fuckwit tried to convince me that these were extras even as I pointed out the box that said what was in it, I'm still waiting for my refund to show up in my account, the cunts wouldnt give me cash as I paid for it with my card, utter useless cunts. Wide berth to the cunts in future.

By: Bock

Bock — Tue, 12 Apr 2011 19:46:08 +0000

That sounds like much better fun than arguing with a PC World drone.

By: nollaig

nollaig — Tue, 12 Apr 2011 19:35:43 +0000

oh i forgot, globalization, can we include PC world in Ennis as well.
if you think customer service is bad there, try Sudan, it's hilarious, in Khartoum, you buy something, invariably it doesn't work as it's apiece of cheap chinese crap (all you can get due to sanctions), you take it back to the actual guy you bought it from and he swears blind it was not him that sold it to you. it was his cousin abduhamid six shops down. It then takes about two hours of arguing before he admits to selling it and it was all a big misunderstanding, then we all sit down and have rakes of cups of tea with enough sugar to kill a diabetic and and its all habibi this and habibi that. in the meantime a crowd usually gathers for the entertainment and splits 50/50 between the shop keeper and yourself.Then as you are leaving with a replacement (never a refund) he's trying to sell you more stuff you don't need and you are his best friend in the world.By this time you are suffering with TB (tiny bladder) and all you want to do is find a loo that doesn't stink to high heaven where you can piss out all the tea you drank.And to top it off there is no where to go after all this and have a pint. I love it for the entertainment value.

By: Bock

Bock — Tue, 12 Apr 2011 18:53:30 +0000

Guys, I'd like if we could try not to be too fixated on one small town. The post isn't about Limerick.

By: nollaig

nollaig — Tue, 12 Apr 2011 16:21:24 +0000

who knows, but if the reaction to the banks and the disaster they have caused is anything to go by, judgement day in limerick will be a few angry letters sent by the PC's to the press as the operators will be locked out of them.

By: Will T

Will T — Tue, 12 Apr 2011 15:28:30 +0000

"Something in a persons physiological make up that effects the equipment" Maybe the machines have become self aware especially the ones sold by DSGi, Limerick may only be weeks away from a Terminator style Judgement Day.

By: nollaig

nollaig — Tue, 12 Apr 2011 14:05:16 +0000

Bock, when home last i bought a packard bell from currys, sale price was too good to turn down, I actually like the machine, lightning fast, great graphics, load of memory, 4 gigs and no problems so far, as with many electric and electronic items you do get duds, but it is the sign of a good company that they go out of their way to accomodate the customer. From the sounds of this, you and others on here have had bad experiences.

The software often has a lot to do with performance. I got the IT lads here to reconfigure my laptop for me, they took out norton and a load of other crap I didn't need,works even faster now. Norton is a crap piece of software,it often causes more problems and my belief is so that you will fork out more cash for their upgrades and shite, there are better free anti virus programs out there.Avast, AVG etc.

But one strange thing I have found, I have worked in the electrical game for 35 years and have met people who should never be left near any piece of electrical or electronic hardware. it's not that they treat it badly, it must be something in their physiological make up that affects the equipment. I can't count the amount of times I have attended a break down to find the equipment is working ok only for the operator to go near it after you walk away and it goes haywire on them again.

I am sorry for every one who has had trouble with these companies, and I am not defending any of them, in many cases it is down to poor training in customer support vs training in sales.These guys are on commision to help make up the poor salaries they are on, so the incentive is not there to replace faulty equipment.

But it is not just the electronics market that has poor staff, the home hard ware places are full of people who wouldn't know a hammer from a tin of paint and i am always amazed at the advice they dish out to poor unsuspecting punters.

By: Bock

Bock — Mon, 11 Apr 2011 18:41:05 +0000

Well done for standing up to the manager. Obviously, this is the kind of inadequate bully who gets promoted in PC World.

By: Raffo

Raffo — Mon, 11 Apr 2011 18:33:16 +0000

Great read :-)

I'm torn though. I know this is a more or less dead post but the issue of customer service isn't………………now, I bought a Dell Inspiron 1545 from PCW just over 2 years ago and thankfully never had a minutes trouble with it, nor Vista that it's running. The only thing that did annoy me about the sales guy was the constant attempt to push, push and push other add on's that I didn't want, and knew I didn't need……….It's amazing how quickly someone can actually make you doubt what you need or don't need, anyway, all in all it wasn't a bad experience.
BUT, about 2 months ago I went in, asked one of the girls (who was very nice and polite to be fair) for a replacement Etheret for Playstation3/laptop. Got it, paid for it, job done. As it turned out it was the wrong 1 so went back on the same day, met same girl and she happilly was about to replace it as it was an error on her part (2 kinds of etheret cable, she just picked up the wrong one). As she was about to sort it out the manager came storming over and demanded to know why she was replacing an item that was not damaged ……..she explained the mix up and to my surprise he told me I should have made sure it was the right one before I left the store. He totally tore strips off her, in front of me and 3 other customers. She ended up in tears (couldn't blame her). I honestly never wanted to hit someone so much!!!! I couldn't believe this "manager".
Anyway, long story shortened a bit, I waited till the other customers were dealt with, called the manager aside and told him exactly what I thought of his leadership and customer care. I also told him that I was taking the cable as the one i brought back was not even opened so was still re-saleable……………….the fucker just walked away!!!!
My apologies for opening this up again but he still makes my blood boil!! So in this caseI blame management 100%. They afterall are supposed to be the ones who look after their employee's, not make them feel 2 inches tall.
Navan PCW by the way